Kristen Santos

Kristen Santos

VP, Head of Fraud Prevention & Investigations , Apple Bank

Kristen Santos is responsible for the overall administration and management of retail fraud risk and fraud mitigation. In her role, she provides guidance and direction to the branch network and works with related departments to ensure proper operational and internal controls are in place. Prior career roles include Vice President of Deutsche Bank's Anti-Financial Crime Investigations for the Americas, where she implemented the US Identity Theft Program and provided oversight on complex internal and external financial crime investigations, and as the Director of the FCIU for Sterling National Bank, where she assisted the BSA Officer in building a holistic Financial Crimes Compliance Program and overseeing security, transaction monitoring and investigations.


Fraud 2022: Experts' View at the Schemes and Scams to Watch

Wendy Butler - Prudential, Dora Gomez - Ernst & Young, Eric Humbert - US Secret Service, Kristen Santos - Apple Bank  •   • 

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Fraud Investigations: Lessons Learned

Session In Development  • 

Christopher S. Delzotto - FBI, Dora Gomez - Ernst & Young, Vinnie Piserchio - New York Life, Kristen Santos - Apple Bank  •   • 

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