Card Not Present Fraud

Maxim Shifrin

Trusteer Technical Product Manager for Pinpoint Solutions, IBM

Maxim Shifrin, IBM Trusteer Technical Product Manager for Pinpoint Solutions, Maxim has more than 10 years in the industry in a multiple positions from software development to business. In his role as a Product Manager at IBM Trusteer, Maxim is part of the Pinpoint products offering team, an industry leading solutions for fighting cybercrime and advanced threats. Prior to joining IBM, Maxim held various roles at leading industry Nice Actimize company, which gives him a wide view on the market, customer needs and the fraud landscape. Maxim holds an BA degree in Computer Science and MBA from Bar Ilan University in Israel.

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Michael Lynch

Chief Strategy Officer, InAuth

Michael Lynch serves as Chief Strategy Officer, where he leads InAuth's new products strategy and develops key domestic and international partnerships. Lynch brings two decades of experience in key roles within financial services, consulting, and Fortune 500 companies, specializing in security and technology leadership. Prior to joining InAuth, Lynch served as a Senior Vice President for Bank of America, responsible for Authentication Strategy. He served at Bank of America for 14 years in various leadership positions within technology, customer protection, and online and mobile security strategy roles.

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Roger Applewhite

Board Member, Electronic Funds Transfer Association & Secure Remote Payments Council

Applewhite is a 20-year veteran of the payments industry. In addition to serving as a member of the board of the Electronic Funds Transfer Association and the Secure Remote Payments Council, Applewhite also is vide president of strategic initiatives at MagTek and chief operating officer of Magensa, MagTek's card payments processing subsidiary.

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John Buzzard

Fraud Subject Matter Expert, NICE Actimize

John Buzzard is nationally recognized financial industry fraud and security expert and has just recently joined the NICE Actimize team. He has influenced the card fraud, risk and security services for financial institutions throughout the United States through research, writing whitepapers, public speaking and consulting. With more than twenty years of experience, John helps clients resolve problems within the areas of fraud, security and risk management. He understands the fine balance between protecting an enterprise while delivering customer experiences with reduced friction. John combines his inquisitive approach to understand the new threats that are impacting the financial services industry with actionable insights on how to mitigate the risk.

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Mark Rasch

Principal, Rasch Technology and Cyber Law; former Chief Security Evangelist, Verizon

Rasch is an attorney and author, working in the areas of corporate and government cybersecurity, privacy and incident response. He is currently the chief security evangelist for Verizon Communications after having been VP, deputy general counsel, and chief privacy and data security officer for SAIC. From 1983-1992, Rasch worked at the U.S. Department of Justice within the Criminal Division's Fraud Section. Rasch earned a J.D. in 1983 from State University of New York at Buffalo and is a 1976 graduate of the Bronx High School of Science.

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Randy Vanderhoof

Director, US Payments Forum

Since 2002, Randy Vanderhoof has been serving as the full time Executive Director of the Smart Card Alliance, a not-for-profit, multi-industry association working to stimulate the understanding, adoption, use and widespread application of smart card technology. In March 2017, the organization changed its name to the Secure Technology Alliance and expanded its mission to supporting the adoption of secure solutions including smart cards, embedded chip technology, etc.. Vanderhoof's prior experience includes helping launch the EMV Migration Forum (later re-branded as the US Payments Forum), a separate but related cross-industry body focused on supporting an alignment of the EMV implementation steps required for global and regional payment networks, issuers, processors, merchants, and consumers to ensure a successful move from magnetic stripe technology to more secure EMV contact and contactless technology in the United States. He currently also serves as the Director of the U.S. Payments Forum.

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John Buzzard

Fraud Subject Matter Expert, NICE Actimize

John Buzzard is nationally recognized financial industry fraud and security expert and has just recently joined the NICE Actimize team. He has influenced the card fraud, risk and security services for financial institutions throughout the United States through research, writing whitepapers, public speaking and consulting. With more than twenty years of experience, John helps clients resolve problems within the areas of fraud, security and risk management. He understands the fine balance between protecting an enterprise while delivering customer experiences with reduced friction. John combines his inquisitive approach to understand the new threats that are impacting the financial services industry with actionable insights on how to mitigate the risk.

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Mark Gelhardt

AVP, Cyber Risk Remediation at US Bank/Elavon

Over 35 years of experience in providing Executive Level management in the Information Technology field as a CIO, CSO, and CISO. Currently Mark is the Director Global PCI Security and Compliance for US Bank/Elavon - US Bank is the fifth largest bank in the US and Elavon is the fourth largest credit card processor. As former CIO/CISO of the White House, Gelhardt supported President Clinton, the VP, the White House Staff, and the U.S. Secret Service managing all the classified automation and telecommunications. Mark started his working career in the Army and retired as a Colonel (select). Mark held command and staff positions in fields including Intelligence, Communications, Incident Response, Information Technology, and Information Security. Since retiring from the service Mark has held positions such as; CIO/CSO for World Airways - the largest US wide body long-hall charter airline, Deputy CIO (over Global Operations) and CISO for InterCall - the world's largest conferencing company, CISO for TravelClick - a Software as a Service (SaaS) company in the hospitality/hotel space, and Acting/Interim CISO for the Georgia Lottery and NCR.

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David Lott

Payments Risk Expert, Retail Payments Risk Forum, Federal Reserve Bank of Atlanta

Lott is a retail payments expert with the Retail Payments Risk Forum of the Federal Reserve Bank of Atlanta and has more than 35 years of experience in the retail banking and payments industries. As part of the team at the Retail Payments Risk Forum, Lott works with payments stakeholders in researching payment systems and products, focusing on risks and mitigating strategies. A key area of focus for his present work is customer, transaction and data security issues. As such, Lott has done considerable work with the wide range of card and payment technologies including card; mobile devices such as tablets and phones; other payment form factors, and their various delivery channels including ATMs, online and call centers. Lott works with representatives from the Federal Reserve Bank in Boston in facilitating the meetings of the Mobile Payments Industry Workgroup. He is a member of the BITS Payment Card Fraud Sub-Group as well as a representative of the Federal Reserve Bank of Atlanta in other inter-agency and intra-Federal Reserve System working groups.

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Dr. Christopher Pierson

Founder & CEO, BLACKCLOAK

Dr. Chris Pierson is the Founder & CEO of BlackCloak - a concierge cybersecurity protection suite for high-net-worth individuals and top C-Suite executives. BlackCloak protects its customers from financial loss, cybercrime, hacking, reputational damage, privacy exposure, and identity theft. Dr. Pierson serves on the Department of Homeland Security's Data Privacy & Integrity Advisory Committee, DHS Cybersecurity Subcommittee, and is a Distinguished Fellow of the Ponemon Institute. Chris has been on the front lines of cybersecurity and fighting cybercrime and has over 20 years - with DHS, President of the Federal Bureau of Investigation's Arizona Infragard, and in various other roles as a Chief Information Security Officer for financial companies. Chris was a founding executive of Viewpost, a FinTech payments company, serving as their CISO and General Counsel and was also the first Chief Privacy Officer, SVP for the Royal Bank of Scotland's (RBS) U.S. operations leading its privacy and data protection program. Chris was also a corporate attorney for Lewis and Roca where he established its CyberSecurity Practice representing companies who were hacked and fell victim to data breaches. Chris is a globally recognized keynote speaker & cybersecurity thought leader, board advisor for startups, and is frequently quoted by the media on cybersecurity & privacy.

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David Lott

Payments Risk Expert, Retail Payments Risk Forum, Federal Reserve Bank of Atlanta

Lott is a retail payments expert with the Retail Payments Risk Forum of the Federal Reserve Bank of Atlanta and has more than 35 years of experience in the retail banking and payments industries. As part of the team at the Retail Payments Risk Forum, Lott works with payments stakeholders in researching payment systems and products, focusing on risks and mitigating strategies. A key area of focus for his present work is customer, transaction and data security issues. As such, Lott has done considerable work with the wide range of card and payment technologies including card; mobile devices such as tablets and phones; other payment form factors, and their various delivery channels including ATMs, online and call centers. Lott works with representatives from the Federal Reserve Bank in Boston in facilitating the meetings of the Mobile Payments Industry Workgroup. He is a member of the BITS Payment Card Fraud Sub-Group as well as a representative of the Federal Reserve Bank of Atlanta in other inter-agency and intra-Federal Reserve System working groups.

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Mark Gelhardt

AVP, Cyber Risk Remediation at US Bank/Elavon

Over 35 years of experience in providing Executive Level management in the Information Technology field as a CIO, CSO, and CISO. Currently Mark is the Director Global PCI Security and Compliance for US Bank/Elavon - US Bank is the fifth largest bank in the US and Elavon is the fourth largest credit card processor. As former CIO/CISO of the White House, Gelhardt supported President Clinton, the VP, the White House Staff, and the U.S. Secret Service managing all the classified automation and telecommunications. Mark started his working career in the Army and retired as a Colonel (select). Mark held command and staff positions in fields including Intelligence, Communications, Incident Response, Information Technology, and Information Security. Since retiring from the service Mark has held positions such as; CIO/CSO for World Airways - the largest US wide body long-hall charter airline, Deputy CIO (over Global Operations) and CISO for InterCall - the world's largest conferencing company, CISO for TravelClick - a Software as a Service (SaaS) company in the hospitality/hotel space, and Acting/Interim CISO for the Georgia Lottery and NCR.

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Margaret Reid

Senior Vice President of Risk Services, Visa

Margaret Reid currently serves as Senior Vice President at Visa. Responsible for North America Risk Services, she oversees a team dedicated to payment security. With more than 20 years at Visa, specializing in Risk, Reid has been at the forefront of payment fraud prevention from the infancy of electronic payment fraud.

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Mayra Koury

VP, Central Operations, Tech Credit Union

In her current role as VP of central operations, Mayra Koury is responsible for the management, service and sales support of the credit union's centralized member service and electronic funds transfer operations center. Having built her career at Tech CU, she has held various positions since she joined in 1996, including card services manager, EFT services manager and assistant vice president of Central Operations. She is certified as an accredited ACH professional, holds NACHA accreditation and is a member of her family's foundation, The June & Julian Foss Foundation.

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Margaret Reid

Senior Vice President of Risk Services, Visa

Margaret Reid currently serves as Senior Vice President at Visa. Responsible for North America Risk Services, she oversees a team dedicated to payment security. With more than 20 years at Visa, specializing in Risk, Reid has been at the forefront of payment fraud prevention from the infancy of electronic payment fraud.

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Rob Zerby

VP and Financial Crimes Manager, Wells Fargo

Rob Zerby serves as program manager for both fraud and anti-bribery and corruption for Wells Fargo Community Banking. A 15-year veteran of the bank, he has spent more than 21 years in risk management, information technology and decision science. Prior to his current role, Zerby was the manager of operations for financial crimes Investigations, and the governance and reporting manager for corporate fraud risk management.

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Brian Engle

Founder and CEO, Riskceptional Strategies

Brian Engle is the Founder and CEO of Riskceptional Strategies, focused on enabling the development of successful strategies for risk-based cybersecurity programs. In addition to consulting independently, Engle is also currently teamed up with CyberDefenses, a cybersecurity service provider of Fractional CISO services with strategic advisory services, information security program assessment, and cybersecurity program maturity evolution. Prior to founding Riskceptional, he was the Executive Director of the Retail Cyber Intelligence Sharing Center (R-CISC), the nonprofit organization established to support the retail and commercial services industries as the Information Sharing and Analysis Center for the retail industry, providing leadership of the organization from its inception to a sustained successful organization enabling cybersecurity threat sharing. His earlier experience includes serving as CISO and Cybersecurity Coordinator for the State of Texas, CISO for Texas Health and Human Services Commission, CISO for Temple-Inland, Manager of Information Security Assurance for Guaranty Bank, and Senior Information Security Analyst for Silicon Laboratories.

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Shivakumar Sriraman

Head of Risk, South East Asia, Visa

Shivakumar Sriraman currently serves as the Chief Risk Officer for India & South Asia, covering Sri Lanka, Bangladesh, Nepal, Bhutan & Maldives. Having joined Visa in Oct 2014, he is responsible for developing and executing a comprehensive risk plan that is consistent with local market landscape, country priorities & global risk strategy. In this role, he closely works with issuers, acquirers, merchants, payment processors, service providers, regulators & law enforcement.

Sriraman's professional journey spans 20 years across 5 different banks. Prior to joining Visa, he was Vice President, Head of Risk at HDFC Bank for 12 years, with a focus on Fraud Prevention & Detection for all the payment products of the bank. Prior to this, he spent 7 years with various banks such as HSBC, Centurion Bank, ANZ Grindlays in various functions, covering credit, operations & risk management. Sriraman has played active roles in various industry forums like IPRC (India Payment Risk Council), FIU, RBI & Industry working groups during his stint with HDFC Bank.

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Shaked Vax

Trusteer Products Strategist, IBM Security

Vax is the identity and anti-fraud solutions strategist at IBM Security. He is a financial industry subject matter expert specializing in online application security and performance, with a focus on digital banking fraud, digital identity theft prevention, consumer information protection and mobile banking security. With more than 17 years of experience in the security technology industry, Vax has previously held leadership positions for security product lines at Radware, Checkpoint Technologies and Compulite Industries.

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Zhifeng Koh

Senior Product Manager, V-Key Inc

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Jason Tunn

Detective Chief Inspector - FALCON Cyber Crime Unit and National Mobile Phone Crime Unit, Metropolitan Police Service London

Tunn is the head of Metropolitan Police Cyber Crime Unit that specializes in the proactive and reactive police investigative response to serious, organized and complex pure cybercrimes such as Malware, Phishing, Network Intrusions, Data and IP theft, and Distributed Denial of Service attacks affecting London. Work involves the leading of these investigations and overseeing parallel financial inquiries that seek to identify, restrain and confiscate criminal proceeds of such crime. Tunn works with industry & international law enforcement partners. He is a national senior investigating officer (SIO) accredited for complex and serious/organized crime, and CISSP accredited.

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Jeremy King

International Director, PCI Security Standards Council

Mr. King leads the Council's efforts in increasing adoption and awareness of the PCI Standards globally. In this role, Mr. King works closely with the Council's General Manager and representatives of its policy-setting executive committee from American Express, Discover, JCB International, MasterCard, and Visa, Inc. His chief responsibilities include gathering feedback from the merchant and vendor community, coordinating research and analysis of PCI SSC-managed standards through all international markets, and driving education efforts and Council membership recruitment through active involvement in local and regional events, industry conferences and meetings with key stakeholders. He also serves as a resource for Approved Scanning Vendors (ASVs), Qualified Security Assessors (QSAs), Internal Security Assessors (ISAs), PCI Forensic Investigators (PFIs), and related staff in supporting regional training, certification, and testing programs.

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