Voice is now the most attractive new channel for integrated customer experience and for fraudsters to harvest data and dollars. Find out how voice fraud became a multibillion-dollar industry and the unique threats different industries face. Vijay Balsubramaniyan will share a recent fraud trend impacting the Interactive Voice Response system that is allowing fraudsters to use the IVR as a knowledge base to verify stolen data. He'll also share his predictions on a looming threat that enterprises must prepare for, DeepFakes. See the technology behind synthetic audio and video and how it could easily materialize in your enterprise.
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Vijay has held various engineering and research roles with Google, Siemens, IBM Research, and Intel. He holds patents in VoIP security and scalability and he frequently speaks on phone fraud threats at technical conferences, including RSA, Black Hat, FS-ISAC, CCS and ICDCS. Vijay earned a PhD in Computer Science from Georgia Institute of Technology. His PhD thesis was on telecommunications security.