Fraud Management: Real Time Fraud Analytics to Reduce Friction and Improve the Customer Experience

Fraud Management: Real Time Fraud Analytics to Reduce Friction and Improve the Customer Experience

Real-time, customer-centric fraud prevention starts with transforming fraud management into an area of competitive advantage. Innovations in analytics and the ability to respond in real-time are now allowing financial services organizations to effectively address various fraud issues across their products and, at the same time, deliver services to customers on the terms they demand - which should be both frictionless and non-invasive. This session will highlight the current trends in fraud management as well as insights on groundbreaking analytic technologies - multi-layered self-calibrating analytics and adaptive analytics - that are changing the way fraud systems decode your customers' behavior in real-time so you can reduce false positives and respond as your customers expect.

Join this session to gain insights on:

  • The role of big data in fraud management;
  • Reducing false positives and improving the customer experience;
  • How fraud alerts can drive customer loyalty.


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